Program Overview
Build, automate, and scale your People Department using AI and data-driven frameworks. From talent acquisition to zero-budget retention—transition from an administrator to a strategic architect. Enroll in the Professional Certificate: HR Manager | HR Generalist today.
This page preserves the complete published curriculum and learning scope while presenting admissions, credential and delivery information in a consistent format.
Program Facts
- Delivery: Textual Lessons, Cases, AI prompts
- Recommended duration: Up to 1 month
- Study time: Flexible study based on the published curriculum
- Language: English
- Tuition: €10
- Credential: MTF Institute professional certificate: Professional Certificate: HR Manager | HR Generalist
Professional Certificate: HR Manager | HR Generalist
The 30-day playbook for the modern People Manager and Talent Manager.
Build, automate, and scale HR operations using AI and data-driven frameworks. Master the complete employee lifecycle—from acquisition to retention—and learn the practical tools to run a People Department from scratch.
🚀 Status: Open for Enrollment 🎓 Format: 100% Online, Self-Paced, Text & AI Cases-Based
💰 Special Price: 10€[ENROLL IN THE COURSE]
Are You Drowning in the "Solo HR" Chaos?
The role of human resources has fundamentally changed. Traditional HR professionals are burning out under the weight of manual administrative tasks, endless compliance checklists, and the pressure of zero-budget talent retention. If you are spending your days answering the same employee emails, writing boring job descriptions from scratch, and mediating workplace conflicts without a system, you are stuck in the past.
The modern People Manager doesn't push paper. They engineer scalable systems.
This 30-day intensive certification is designed to transform you from an overwhelmed administrator into an AI-driven HR operator. You will learn to utilize cutting-edge tools to automate the busywork, allowing you to focus on what actually matters: building a high-performance culture, acquiring top-tier talent, and retaining your best people.
📘 COURSE SYLLABUS
Focus: Operations, Administration, Lifecycle Management, and AI Automation.
MODULE 1: THE MODERN HR ENGINE & TALENT ACQUISITION
Lesson 1: The AI-Driven HR Generalist
Theory: The evolution from manual "Personnel Admin" to an automated, efficient People Manager. Learn to manage the chaos of being a solo HR professional.
AI Practical Case: Prompting Gemini to act as a triage assistant, categorizing and drafting automated responses to common employee inbox requests.
Lesson 2: Job Descriptions That Actually Convert
Theory: Stop writing boring requirement lists. Discover how to write JDs using marketing psychology to attract top talent in a hyper-competitive market.
AI Practical Case: Using AI to transform a dry, bullet-point list from a hiring manager into a compelling, bias-free Job Description.
Lesson 3: Sourcing & Resume Screening Mechanics
Theory: The math of the hiring funnel. How to read a resume efficiently and spot red flags without wasting hours of your time.
AI Practical Case: Building a customized "Resume Screener" prompt in Gemini to analyze CVs against core competencies and instantly flag missing skills.
Lesson 4: The Behavioral Interview Architecture
Theory: Master the STAR method (Situation, Task, Action, Result) and learn how to train your hiring managers to stop asking useless, biased questions.
AI Practical Case: Generating a customized, role-specific behavioral interview guide and scoring rubric using AI.
MODULE 2: ONBOARDING, CULTURE, & EMPLOYEE EXPERIENCE
Lesson 5: The 90-Day Onboarding Blueprint
Theory: Why most onboarding fails on day one. Design a structured 30-60-90 day plan that decreases early turnover and dramatically accelerates time-to-productivity.
AI Practical Case: Using Gemini to architect a customized, week-by-week onboarding schedule for a new hire in seconds.
Lesson 6: The Employee Handbook & Policies
Theory: How to set clear boundaries and rules for the company culture.
AI Practical Case: Having AI draft friendly, highly readable company policies (e.g., remote work, PTO) based on local regulations.
Lesson 7: Zero-Budget Retention & Recognition
Theory: How to motivate and retain top performers when you work in a startup or SMB and have absolutely zero budget for financial bonuses.
AI Practical Case: Generating a comprehensive 12-month calendar of zero-cost employee recognition programs and team-building rituals.
Lesson 8: Internal Communications & Crisis Updates
Theory: How to communicate bad news, policy changes, or organizational shifts to your team without causing panic or losing trust.
AI Practical Case: Using AI to draft sensitive internal emails that perfectly balance empathy with corporate clarity.
MODULE 3: PERFORMANCE MANAGEMENT & EMPLOYEE RELATIONS
Lesson 9: Resolving Workplace Conflicts
Theory: The psychology of adult conflict. How to act as a neutral, effective mediator when two employees (or a manager and a subordinate) go to war.
AI Practical Case: Simulating a difficult mediation conversation with Gemini acting as an angry employee to practice your de-escalation scripts.
Lesson 10: Structuring the Performance Review
Theory: Moving away from useless, dreaded annual reviews. Learn how to design a lightweight, continuous feedback loop ideal for small and medium businesses.
AI Practical Case: Creating performance review templates and using AI to help managers synthesize raw feedback into professional evaluations.
Lesson 11: The Art of the 1-on-1 Meeting
Theory: Why 1-on-1s are your most important tool for retention. Structuring the meeting to focus on removing roadblocks, not only giving status updates.
AI Practical Case: Generating a dynamic library of deep, coaching-style questions for managers to use during check-ins.
Lesson 12: Managing Toxicity and Underperformance
Theory: Understanding the difference between a skill gap (can't do) and a will gap (won't do). How to legally and fairly implement a Performance Improvement Plan (PIP).
AI Practical Case: Drafting an objective, legally sound PIP document with clear, measurable milestones using AI assistance.
MODULE 4: REWARDS, COMPLIANCE, & OFFBOARDING
Lesson 13: Compensation & Benefits Foundations
Theory: The basics of salary benchmarking, payroll mechanics, and how to confidently answer the dreaded "Why am I paid less than John?" question.
AI Practical Case: Using AI to aggregate market salary data and generate a communication script for a difficult compensation conversation.
Lesson 14: HR Compliance & Risk Mitigation
Theory: The common legal traps HR Generalists fall into (misclassifying contractors, ignoring harassment complaints, improper documentation) and how to avoid them.
AI Practical Case: Creating a standard, bulletproof HR compliance audit checklist tailored to your specific company's size and industry.
Lesson 15: Managing Burnout & Mental Health
Theory: Recognizing the signs of organizational burnout and implementing realistic, high-impact wellbeing initiatives that go way beyond "free yoga classes."
AI Practical Case: Analyzing anonymized employee survey data with Gemini to identify specific departments at the highest risk of burnout.
Lesson 16: The Offboarding Architecture
Theory: How to terminate an employee safely, securely, and with dignity. Learn to protect your employer brand even during difficult layoffs.
AI Practical Case: Drafting a comprehensive termination checklist (IT access, legal forms, final paycheck) and an empathetic termination script.
MODULE 5: HR TECH, AUTOMATION, & CAREER GROWTH
Lesson 17: Conducting Exit Interviews That Matter
Theory: Extracting the undeniable truth from departing employees. How to spot systemic management issues before they destroy company culture.
AI Practical Case: Using AI to analyze overarching themes from 20 exit interview transcripts and summarize the root causes of turnover for leadership.
Lesson 18: Tracking Basic HR Metrics
Theory: You can't manage what you don't measure. Master the top 5 operational metrics every Generalist must track: Time-to-Hire, Turnover Rate, Absenteeism, and more.
AI Practical Case: Prompting AI to generate exact Excel/Google Sheets formulas to build a functional, automated HR tracking dashboard.
Lesson 19: Building Your No-Code HR Tech Stack
Theory: How to connect your ATS, Slack, and email using tools like Zapier or Make to completely automate repetitive administrative tasks.
AI Practical Case: Designing an automated workflow logic map with Gemini (e.g., "When candidate hired -> send Slack message -> create email account").
Lesson 20: Stepping Up: The Transition to HRBP
Theory: Final review. How to stop doing the paperwork and start asking for a seat at the strategic table. Preparing your mindset for the Executive level.
AI Practical Case: Using AI to draft a formal proposal to your CEO outlining exactly how you will shift 30% of your time from admin to strategic business initiatives.
⚖️ Which Certification is Right For You?
We designed these two distinct programs to be taken together as a complete career accelerator.
📘 Professional Certificate: HR Manager | HR Generalist Focuses on Operations. It teaches you how to build the HR machine from scratch: managing the recruitment lifecycle, automating administrative workflows with AI, resolving daily employee conflicts, and running well-integrated onboarding. Even if you are already a senior leader, taking this course will teach you how to audit, optimize, and automate the operational processes within your department.
📘 Executive Certificate: HR Business Partner (HRBP) Focuses on Strategy. It teaches you how to communicate with the C-Suite, calculate the ROI of human capital, drive organizational change, and use predictive analytics to solve complex business problems. Even if you are currently in an entry-level operational role, taking this executive course will give you the business acumen needed to secure your next promotion and think like a corporate strategist.
Ready to stop pushing paper and start building scalable People Operations? [ Enroll in the HR Manager | HR Generalist Certificate Today ]
[Enroll Now for €10]
Frequently Asked Questions (Faq)
- **Q: Do I need a paid ChatGPT Plus subscription to complete this course? A: **No. You can successfully complete all assignments and simulations using the free versions of ChatGPT, Claude, Google Gemini, or other AI services. While free models are highly capable, we recommend using the most advanced models available to you—such as "Thinking" or "Pro" versions—to achieve the most nuanced and complete results.
- Q: How should I handle my company’s data when using these AI tools? A: If you choose to apply these tasks to your actual workplace data, you must ensure all information is thoroughly anonymized and cleared of any confidential or sensitive details before inputting it into an AI. Furthermore, always consult with your organization’s IT department to verify which secure, enterprise-grade AI tools are authorized for professional use in your specific role.
- Q: Is €10 a subscription or a one-time payment? A: It is a one-time payment of €10 for lifetime access to the materials, the prompt library, and your certification. There are no hidden fees.
- Q: Will this teach me how to code AI? A: No. This is not a computer science course. This is a business course. We teach you how to use existing AI tools to solve business problems, generate ideas, analyze markets, and increase your personal productivity.
- **Q: How long do I have access to the course materials? A: **Your enrollment includes lifetime access to all course lessons and supplementary materials. You can learn at your own pace and revisit the content anytime you need a refresher.
- **Q: Is the certificate provided? A: **Upon completion, you will receive a certificate from the MTF Institute. This credential validates that you have attended comprehensive training and is a powerful addition to your CV and Linkedin.
Let's join MTF if...
- Want to get or refresh core knowledge about business, management, leadership
- Want to train your hard and soft skills and get promotion at your company
- Want to build global career and train your English
- You need new ideas, want to broaden your horizons and mindset, expand your contacts, learn about global best practices and become the best version of yourself
- Want to receive the prestigious european education and get certificate
After Finishing Of The Program You Will Get:
- Digital Certificate from MTF with verification link and uploading to LinkedIn
- Verification Service in case of any requests
- Life-long access to course, all updates and Alumni community
Welcome To Your Institute And Community:
MTF Institute is a global educational and research institute headquartered in Lisbon, Portugal. We offer hybrid business and professional education in the areas of Business and Management, Science and Technology, and Banking and Finance. MTF Institute R&D Center conducts research in Artificial Intelligence, Machine Learning, Data Science, Big Data, Web3, Blockchain, Cryptocurrency and Digital Assets, the Metaverse, Digital Transformation, Fintech, E-commerce, and the Internet of Things. MTF Institute is an official partner of Deloitte, IBM, Intel, and Microsoft, and is a member of the Portuguese Chamber of Commerce and Industry and the Union of Trade and Services Associations of Lisbon. MTF Institute has a global presence across 216 countries and territories and has been chosen by over 1 million students.
Program Details:
- Recommended duration: up to 1 month for deep dive to each topic and reflection about usage of knowledge at your real business or work, but you may finish program in your own rhythm faster or slower.
- **Language of instruction and support: **English
- **Price: 10****EUR, **taxes included
- Program format: Textual Lessons, Cases, AI prompts. Program is fully online.
- **Academical Level: **Professional courses and certificates are taught under the terms of paragraph 3 of article 3 of Decree-Law No. 474/2010, published on July 8th by the Portuguese Ministry of Labor and Social Solidarity. The professional programs are related to professional / business education and are provided without official recognition (certificates are provided at a professional level and not academic degrees or diplomas and do not confer academic credits). [ENROLL IN THE COURSE]
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Credential And Enrollment Context
This is professional education designed for applied skill development. It is not an academic degree or university diploma. Curriculum, access conditions and tuition should be confirmed on the official enrollment page at the time of purchase.