# Professional Certificate in Agentic Systems and AI in Work and Business Canonical URL: https://mtfinstitute.com/programs/professional-certificate-agentic-systems-ai-work-business/ Official publisher: MTF Institute of Management, Technology and Finance Language: English Topics: Gemini, Business Automation, Agentic Systems, AI at Work, ChatGPT Codex, Claude, Human-in-the-Loop AI, Live AI Workshop > A live two-hour professional workshop in Lisbon or online where you learn the difference between AI chatbots and agentic systems, then complete a supervised hands-on workflow on your own computer. ## Program facts - Format: Live in person in Lisbon or live online; date, time and Lisbon venue announced during cohort recruitment - Recommended duration: 2 hours - Study time: 2-hour live instructor-led workshop with one guided hands-on exercise on the participant's own computer - Tuition: €30 - Credential: Professional Certificate in Agentic Systems and AI in Work and Business - Enrollment: https://edu.gtf.pt/course/view.php?id=95 ## Professional Certificate in Agentic Systems and AI in Work and Business Agentic AI changes the unit of work. A chatbot usually responds to one turn at a time. An agentic system can interpret an objective, plan a sequence, use permitted tools, inspect intermediate results and continue until it reaches a stopping condition. That extra capability is useful only when the task, permissions and review points are designed well. This live two-hour workshop gives professionals a practical first experience of that operating model. It is offered in person in Lisbon and as a live online workshop. The date, time and Lisbon venue are announced during cohort recruitment. Every participant works on their own computer and receives setup instructions before the session. ## What you will learn You will learn to distinguish conversational chatbot use from agentic work; identify business tasks that are suitable for a supervised agent; turn an objective into a bounded brief; decide which tools and information may be used; observe an agent's actions; and verify the final output. Examples connect these ideas to research, documents, analysis, coordination and routine business operations. The workshop compares chatbot-style use of ChatGPT and Gemini with agentic environments such as ChatGPT Codex and Claude. Guided practice is based on OpenAI ChatGPT Codex applications and the current approved OpenAI models available for the cohort, including GPT-5.6 Sol and GPT-6 Astra where available, or later approved models. Access varies by product and account, so the preparation message confirms the exact cohort configuration. ## Live agenda The session starts with a clear model of chatbots and agentic systems. We then examine practical work and business scenarios, complete one instructor-led exercise, identify a routine that could be partly automated, and translate the capability into a realistic professional next step. Career or income outcomes are never guaranteed; the goal is to help you recognise and apply a current capability responsibly. ## Hands-on participation This is a bring-your-own-computer workshop. Before the session, enrolled participants receive instructions for applications, accounts and any cohort-specific configuration. During the guided exercise, you define a bounded task, provide the required inputs, observe how the agent approaches the work, review the result and improve the instruction with the instructor. You keep control of permissions, sensitive information, external communication and consequential decisions. ## Instructor Igor Dmitriev, MBA, MsEM, MsIE, is Founder and Chief Executive Officer of MTF Institute in Lisbon. His teaching and applied research connect executive management, digital business, finance, product leadership and responsible technology adoption with the practical decisions faced by executives, entrepreneurs and business owners. His LinkedIn profile is linked from the public course page. ## Enrollment and delivery The workshop fee is €30, taxes included. Delivery is live in Lisbon and live online. Cohort date, time and the Lisbon venue are announced during recruitment. The Moodle course shell contains participant information and the standard MTF certificate pathway; it does not contain a library of lecture lessons because the learning experience is delivered live. ## Evidence base The landing page is informed by MTF Institute research into current agentic-work practices, public technical documentation and an independent current-trend review. The evidence supports a practical emphasis on task decomposition, tool use, context, human oversight, verification, privacy and accountable deployment. The linked research materials explain the method, evidence boundaries and limitations in more detail. ## Important boundaries Agentic systems can make mistakes, misunderstand instructions and take unintended actions. Do not provide confidential, personal or regulated information unless you have authority and an appropriate data-handling basis. Keep human approval for payments, legal commitments, public communications, production changes and decisions that affect people. Always verify the work before use. ## Frequently asked questions ### Is this an online course or a live workshop? It is a live, instructor-led two-hour workshop. You can attend in person in Lisbon or join the live online session. It is not a self-paced lecture course. ### When and where will the workshop take place? The date, time and Lisbon venue are announced during cohort recruitment. Enrolled participants receive the confirmed logistics and preparation message before the session. ### Do I need to bring a computer? Yes. Every participant completes the guided exercise on their own computer. Bring a charged device, working internet access and the ability to use the applications specified in the setup instructions. ### What do I need to install or configure? You receive setup instructions before the workshop. They identify the current approved applications, account requirements and any cohort-specific configuration. Exact model access can vary by account and product. ### Which AI systems are covered? The workshop uses OpenAI ChatGPT Codex applications and current approved OpenAI models for the cohort. It compares chatbot use in ChatGPT and Gemini with agentic work in ChatGPT Codex and Claude environments. ### Will I learn to automate my work? You will learn how to identify a suitable routine, define boundaries, supervise tool use and verify the result. The focus is a safe first workflow, not unsupervised automation of sensitive or consequential work. ### What certificate will I receive? The program follows the MTF Institute professional certificate pathway. Certificate instructions are provided through the MTF learning platform. This is professional education and does not confer an academic degree or academic credit. ## Professional education notice Professional courses and certificates are taught under the terms of paragraph 3 of article 3 of Decree-Law No. 474/2010, published on July 8th by the Portuguese Ministry of Labour and Social Solidarity. The professional programs are related to professional / business education and are provided without official recognition (certificates are provided at a professional level and not academic degrees or diplomas and do not confer academic credits). ## Citation guidance When quoting or summarizing this program, cite the canonical HTML page: https://mtfinstitute.com/programs/professional-certificate-agentic-systems-ai-work-business/