# Executive Certificate in Operations Management and Supply Chain

Canonical URL: https://mtfinstitute.com/programs/operations-management-supply-chain/
Official publisher: MTF Institute of Management, Technology and Finance
Language: English
Topics: Project Management, Operations Management, Supply Chain, Quality Management

> An online professional certificate in process improvement, supply chain, quality, aviation operations, projects, analytics and operational resilience.

## Program facts

- Format: Text and video lessons, cases, operational exercises and AI-supported analysis
- Recommended duration: 1 to 3 months
- Study time: Flexible self-paced study
- Tuition: EUR 49; verify current terms
- Credential: Executive Certificate in Operations Management and Supply Chain
- Enrollment: https://payment.gtf.pt/pay/operations
- Full curriculum: https://mtfinstitute.com/programs/advanced-executive-management-business-administration/curriculum/#operations-management-supply-chain
- Integrated pathway: The Advanced Executive Program in Management & Business Administration — https://mtfinstitute.com/programs/advanced-executive-management-business-administration/


## What this professional certificate develops
This program develops the connected operating view required to deliver strategy reliably. Learners examine process design, flow, logistics, quality systems, projects, operational data and resilience rather than treating each topic as a separate tool.

The curriculum includes an aviation industry case and a final Zara operating-model capstone. AI and analytics are addressed as decision support within documented processes, controls and accountable management.

This is professional business education. It is not a university degree, academic diploma or academic-credit award.

## Current published curriculum
The curriculum below is based on the current learning-platform structure supplied by the MTF academic team. Lesson titles may receive editorial updates while the published learning scope is preserved.

### Operations Management & Process Improvement
- Introduction
- Operations Strategy
- Process design and analysis
- Supply chain management
- Quality management
- Project management
- Quality control
- The Toyota Production System (TPS) Part I
- The Toyota Production System (TPS) Part II
- Capacity and Production planning
- Lean Manufacturing
- Operational Excellence in Hospitality: Adapting Lean for Services
- Six Sigma
- Six Sigma in Hospitality: The Science of Consistency
- The Theory of Constraints (TOC): Identifying the Strategic Bottleneck
- Operational Excellence in Services: Adapting Lean for the Digital Office

### Global Supply Chain & Logistics Management
- Lesson 1: Strategic Supply Chain Management: The "Bullwhip Effect" & Beyond
- Lesson 2: Strategic Sourcing & Procurement: The Art of the Deal (and the Partner)
- Lesson 3: Global Logistics & Transportation Modes
- Lesson 4: Inventory Management: The Art of Balancing Cash & Service
- Lesson 5: Network Design & Facility Location
- Lesson 6: The Last Mile: E-Commerce Logistics & Omnichannel
- Lesson 7: Supply Chain Risk & Resilience
- Lesson 8: Sustainable Supply Chains & The Circular Economy
- Lesson 9: Digital Supply Chain: Control Towers & Digital Twins
- Lesson 10: Capstone: Redesigning a Broken Chain

### Quality Management & Control Systems
- Lesson 1: Strategic Supply Chain Management: The "Bullwhip Effect" & Beyond
- Lesson 2: The Economics of Quality: The Cost of Quality (COQ) Model
- Lesson 3: Total Quality Management (TQM) & The Culture of Excellence
- Lesson 4: Standards & Systems: Demystifying ISO 9001
- Lesson 5: Root Cause Analysis (RCA): Solving Problems Forever
- Lesson 6: Statistical Process Control (SPC) & Managing Variation
- Lesson 7: Service Quality: The SERVQUAL Model
- Lesson 8: Supply Chain Quality: Managing Vendor Risk
- Lesson 9: Quality 4.0: AI, Computer Vision & IoT
- Lesson 10: Capstone: The Quality Crisis Simulation

### Industrial Case Study: Aviation Industry
- Introduction to Aviation Industry
- Airlines
- Air Transportation, Safety, Quality
- Business Domains of Industry
- Unveiling the Aviation Industry: Trends, Challenges, and the Path Forward
- The Airline Industry: Connecting the World
- Airports: Gateways to the World
- The Airport Industry: A Complex Ecosystem
- Air Transportation: The Backbone of Global Connectivity
- A Deeper Dive into Passenger and Cargo Operations
- Aviation Safety
- The Role of Technology in the Aviation Industry
- The Business of Aviation: Airlines and Airports as Commercial Enterprises
- AI in Aviation: Predictive Maintenance & Dynamic Operations
- The Future of Flight: Sustainable Aviation Fuel (SAF) & Urban Air Mobility

### Project Management for Executives
- Introduction
- History and main parts
- Importance and benefits
- Career
- Understanding projects
- Lifecycle of projects
- Artefacts in project management
- PM methodologies
- PM methodologies p2
- Efficient PM
- Key challenges
- Strategic Portfolio Management: From Projects to Programs
- The AI-Enabled Project Manager: Automating Governance & Risk

### Data-Driven Operations & Analytics
- Introduction to Business and Data Analysis
- Main business goals of data analysis
- Data types and sources
- Exploratory Data Analysis
- Data Analysis in Business
- Understanding Business Needs and Defining Problems
- Data Collection: Sources and Methods
- Data Cleaning and Preparation
- Exploratory Data Analysis (EDA)
- Business Data Analysis Techniques
- Data Visualization for Business Insights
- Case Studies: Business and Data Analysis in Action
- The Role of Technology in Business and Data Analysis
- Career in Business and Data Analysis
- AI-Driven Root Cause Analysis: Diagnosing Sales Performance
- Sentiment & Operations: Correlating CX with Staffing

### Module IV Capstone Case Study
- Capstone Case Study, Lesson 1: The Case Briefing
- Lesson 2: The Analysis Workshop
- Lesson 3: The Faculty Debrief
- Module Recommended Reading & Viewing List
- Congratulations!

## How learning is applied
Learners work with cases, frameworks, decision questions and AI-supported exercises. The aim is not to outsource judgment to an AI system. The exercises help learners expose assumptions, compare options, structure evidence and produce work that a manager can review. Facts and recommendations remain subject to human verification.

## Who this program is for
- Operations and supply chain managers
- COOs and general managers responsible for execution
- Project and quality leaders broadening their operating view
- Founders building scalable delivery systems

## Learning outcomes
After completing the required work, a learner should be able to:
- map and improve an end-to-end process;
- evaluate sourcing, logistics, inventory and resilience trade-offs;
- use quality and root-cause methods appropriately;
- govern a project portfolio and executive decisions;
- translate operational measures into customer and financial consequences;

## One module or the integrated executive pathway?
This certificate is also included as one of six specialist modules in the [Advanced Executive Program in Management & Business Administration](/programs/advanced-executive-management-business-administration/). Choose this standalone certificate when you need focused capability in this domain. Choose the integrated pathway when you need cross-functional work across leadership, finance, commercial management, operations, AI and digital transformation, and strategic HR.

The integrated pathway includes the main professional certificate, six additional module certificates, an applied strategy capstone, a career launchpad and the current Harvard Business Publishing Pack.

## Accessible professional education
MTF Institute designs professional programs to make substantial business learning available at a comparatively accessible tuition. The lower price reflects the online, self-paced delivery model; it does not change the published professional, non-degree status of the credential.

## Curriculum and enrollment
Review the [full integrated curriculum](/programs/advanced-executive-management-business-administration/curriculum/#operations-management-supply-chain) or compare all [MTF Institute programs](/programs/). Current tuition, access and enrollment terms are confirmed on the official enrollment page.

## Frequently asked questions

### Is this certificate an MBA, mini MBA or academic degree?

No. It is an MTF Institute professional business certificate. It is not an MBA, mini MBA, university degree or academic diploma and does not confer academic credits.

### How long does the program take?

The recommended study period is one to three months. The online program is self-paced, so actual completion time depends on the learner's schedule and depth of practice.

### What credential is awarded?

Learners who meet the current completion requirements receive the Executive Certificate in Operations Management and Supply Chain from MTF Institute at a professional, non-degree level.

### Is this program part of the Advanced Executive Program?

Yes. It is one of six standalone certificate modules included in the Advanced Executive Program in Management & Business Administration. It can also be studied separately.

### How are AI exercises used?

AI exercises help learners generate alternatives, challenge assumptions and structure evidence. Learners remain responsible for fact-checking, confidentiality and the final decision.

### What is the current tuition?

The listed tuition is EUR 49. Verify the current price, access conditions, refund terms and included materials on the official enrollment page before purchase.

## Professional education notice

Professional courses and certificates are taught under the terms of paragraph 3 of article 3 of Decree-Law No. 474/2010, published on July 8th by the Portuguese Ministry of Labour and Social Solidarity. The professional programs are related to professional / business education and are provided without official recognition (certificates are provided at a professional level and not academic degrees or diplomas and do not confer academic credits).

## Citation guidance

When quoting or summarizing this program, cite the canonical HTML page: https://mtfinstitute.com/programs/operations-management-supply-chain/