Operations Management & Process Improvement
Process design, capacity, constraints and continuous improvement.
Operations leadership certificate
Executive Certificate in Operations Management & Supply Chain
An executive program in process improvement, global supply chains, quality, project delivery, analytics and operational resilience.
Secure checkout by Stripe. Program access instructions are provided after payment.
Investment€49
Duration1-3 months
FormatOnline program
CredentialExecutive Certificate
Program overview
A focused route from knowledge to executive action.
This certificate develops the cross-functional judgment required to improve processes, manage supply networks, protect quality and use operational data. It is built for leaders who must balance cost, speed, service and resilience.
- Recommended pace
- Self-paced
- Learning mode
- Online program
What you will be able to do
Build decisions that connect evidence, execution and business value.
- Diagnose process constraints and improvement priorities
- Evaluate global supply-chain risk and logistics choices
- Connect quality systems to customer and financial outcomes
- Use analytics and project discipline in operational decisions
Curriculum
A complete applied learning pathway.
The curriculum below preserves the approved composition of the program.
Global Supply Chain & Logistics
Networks, sourcing, inventory, logistics and resilience.
Quality Management & Control Systems
Quality principles, control and organizational accountability.
Aviation Industry Case
A complex operational environment with safety and service constraints.
Project Management for Executives
Governance, prioritization, delivery and stakeholder control.
Data-Driven Operations & Analytics
Measures, forecasting and evidence-based operating decisions.
Capstone: Zara
An integrated analysis of the fast-fashion operating model.
Applied project
Turn the curriculum into one defensible recommendation.
The Zara case examines how operating design, information flow, sourcing and inventory choices reinforce a commercial strategy.
Who it is for
Designed for professionals with decisions to make.
- COOs and operations directors
- Supply-chain, logistics and procurement leaders
- General managers responsible for service and delivery
- Entrepreneurs designing scalable operating systems
Independent rating, completion-rate, salary-impact and employer-outcome claims are intentionally not published on this test page until supporting evidence is approved.
Questions
Frequently asked questions.
Does the program include supply chain?
Yes. Supply-chain network choices, logistics, inventory, sourcing and resilience are central parts of the curriculum.
How long does it take?
The expected completion period is one to three months, depending on the learner's schedule.
Is analytics included?
Yes. The program includes operational metrics, data-driven decisions and forecasting context.
Is the credential an academic degree?
No. It is a professional executive certificate.
Enrollment
Start Operations & Supply Chain.
One-time program price: €49. Payment is processed securely by Stripe.
- No card details are stored on the MTF Institute website.
- Questions before enrollment: welcome@gtf.pt